fonYou case study with Google Cloud:
Using AI to make the right offer at the right time for 150 million mobile customers

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Major tier-one African mobile operator selects fonYou's iCarrier solution to accelerate distribution of airtime products and monetize billions of consumer triggered events

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Accelerate your business with automated sales

fonYou unites powerful AI and sales automation processes with modern digital channels to deliver the right offer at the right time for every customer

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Drive mass adoption of digital top-ups

Transform your payments business model through digitization

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Digital transformation is happening

Carriers have a once-in-a-generation opportunity to revitalize their business, make each customer interaction count

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Carriers have a once-in-a-generation opportunity to re-vitalize their growth by monetizing billions of customer events and distributing millions of new top-ups, airtime bundles and smartphones.

To address this challenge and opportunity, fonYou partners with telcos to deploy its iCarrier platform, which includes smart salesbots that assess the customer context, profile and payment capacity to make sure the right offer is presented to the right customer at the right time.

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Activate the right service, at the right time, for every single customer

iCarrier
Data

Accelerate sales services through product hyper-personalization

Leverage millions of customer events and deliver uninterrupted access for carriers services

The end-to-end data platform that empowers you to capitalize on customer events and information to optimize the sales of top-ups, bundles and digital subscriptions across up to 15 digital channels

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iCarrier
Pay

Drive mass adoption of digital
top-ups

Transform your payment business model through digitization

Your turnkey payment solution that facilitates efficient and timely digital payment adoption at mass scale via a wide range of digital means, including credit/debit cards, digital wallets and PayPal

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iCarrier
Voice

Build multiple all-new voice revenue streams

Discover how carriers in markets worldwide are monetizing millions of failed call attempts

A full-service orchestration that powers mass automation of call channel sales using AI and deep customer analytics for the intelligent provision of in-line, real-time voice product offers

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Our carrier partners

Who is fonYou?

fonYou was founded in 2006, is headquartered in Barcelona and has offices across the United States, Latin America and Africa

Using AI and micro-analytics, our proprietary iCarrier platform, combined with our telecom market expertise, empowers operators to boost their bottom line while increasing customer experience. The company was founded in 2006, is headquartered in Barcelona and has offices across the United States, Latin America and Africa.

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Reasons why carriers choose fonYou

We understand carriers

We are 100% focused on the mobile industry

Proven track record

Our solutions are tried-and tested and in production with many tier one operators globally

Fast to market

Forget years or months - we typically deploy within weeks of engagement

Full local support

We deploy a local team of experienced executives to ensure we maximize business results

Joint roadmap

We identify your business challenges and jointly agree on a roadmap of services

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From our News & Blog

Telecoms.com

The value of AI: are operators missing the big picture?

Albrecht von der Recke, founder and COO of fonYou, takes a look at how the telecoms industry is approaching the vast potential offered by artificial intelligence.

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TeleSemana

Por qué el “open Telco” tiene la llave para la inclusión financiera en México

Why do “Open’ telco operators hold the key to financial inclusion in Mexico? This TeleSemana article by our founder and COO Albrecht von der Recke gives the answers (in Spanish).

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The Fast Mode

Changing Fortunes for Operators in 2019

How will advancements in AI affect the telecoms industry this year? Our COO and founder Albrecht von der Recke gives his take on what lies ahead as carriers explore new revenue streams in the face of strong competition.

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Business Ghana

Major Tier-One African Operator Selects fonYou for AI-Powered Low Balance Calls Monetization

fonYou has signed a major tier-one African mobile carrier with over 30 million subscribers to deliver its Artificial Intelligence (AI) based Voice Event Manager solution for prepaid subscribers with no credit to complete their calls. It will help the African network provider to secure new revenue streams, boost connectivity and subscriber quality of experience.

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Telecompaper

fonYou signs deal with African operator to enable customers without credit to make calls

FonYou has signed a contract with a major, tier-one African mobile carrier with over 30 million subscribers to deliver its Artificial Intelligence (AI) based Voice Event Manager for prepaid subscribers with no credit to complete their calls.

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