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Innovation partner for mobile carriers

fonYou's cloud services today already reach more than 100 million mobile customers on four continents, in both emerging and mature markets. Based on fonYou's current client pipeline and the overall traction we expect to serve about 500 million mobile customers by the end of 2018. Join fonYou's journey...

Monetize your network

fonYou helps carriers monetize their existing network infrastructures through four modular and scalable product lines
 
 

1. XtraLine

One phone, two numbers.

2. Smart Prepay

Continue making calls without credit

3. MarketPlus

Driving sales of value added services through voice-based marketplaces

4. VoicemailPlus

Be unavailable in style

1. XtraLine

 

One phone, two numbers

 
fonYou’s XtraLine solution allows carriers to offer their end customers an additional, virtual mobile number on top of their existing, SIM-based number. It provides benefits such as the separation of business and personal calls; multiple lines on one phone or having a company line on an employee’s personal device (BYOD)..
 

Carrier benefits

Additional revenues from fixed monthly subscription fees
Higher traffic volumes and hence revenues
Higher customer retention rates
 

End user benefits

Simply add a phone number to any mobile device; for example for the separation of business and personal calls
Option to use even multiple lines on one phone
Keep your phone number private

 

2. Smart Prepay

 

Continue making calls without credit

 
In many prepaid dominated markets as many as 50% of prepaid customers are out of balance at any given time. As a result, every day millions of failed call attempts burden carriers’ networks but aren’t monetized.

fonYou’s Smart Prepay services such as automatic collect calls, advertising-sponsored communications or micro-credits allow carriers to turn these failed call attempts into additional revenues. At the same time they provide a real benefit to their end-customers by allowing customers without credit to place calls they could otherwise not have made.
 

Carrier benefits

New value added services to increase customer ARPU
Higher traffic volume and hence revenues
Increased customer retention rates
 

End user benefits

Provides an alternative option to communicate via sponsored calls, texts, data and Apps
Enables prepaid clients without credit to place calls and send SMS

 

3. MarketPlus

 

Driving sales of value added services through voice-based marketplaces

 
fonYou’s Voice / IVR (“Interactive Voice Response”) Marketplace allows carriers to sell services to their customers through an IVR-based menu. By dialing into the service users can browse different catalogues and purchase products which will then be billed to their prepaid or postpaid accounts. The services offered could include the carrier’s own catalogue of value added services as well as third party products such as ringback tones, subscriptions or Apps.
 

Carrier benefits

Sale of additional value added services to increase customer ARPU
Higher carrier revenues
Increased customer retention rates
 

End user benefits

Automatic charging to mobile account, no credit card needed, higher convenience
Additional access to m-commerce services, more choice of services

 

4. VoicemailPlus

 

Be unavailable in style

 
fonYou’s VoicemailPlus solution is a complete voicemail system that allows carriers to provide a highly advanced and rich voicemail experience to their end customers. It includes visual voicemail, voicemail-to-email, greeting personalization as well as many other features. It is also available as fully hosted and managed solution.
 
 

Carrier benefits

Innovative alternative to traditional voicemail system vendors
Market-proven, scalable and cost efficient
 
 

End user benefits

Customization of voicemail with personal greetings
Access to voicemail via the web
Reception of voicemails per email

fonYou's value proposition for mobile carriers

Higher revenue

Increased revenues through the smart deployment of value added services

Higher customer retention

As a result of higher customer loyalty and customer satisfaction

Better Customer offering & service

Thanks to a broad offering of highly relevant value add services

More efficient cloud

SaaS platform cuts costs

Future proof technology

Carrier-grade, scalable, efficient and forward looking technology

Secure cloud

Trusted, market-proven technology to secure customer data

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Some of our clients

 
 

clients-kpn
clients-starhub
clients-america-movil
clients-telefonica

Our Facts

100 million+

subscribers reached

  Billions

  of communications handled

4

Continents covered