Building the mobile carrier of the future with AI

Powered by cloud and AI, real-time data can be harnessed and transformed into new valuable knowledge

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2019 European Business Awards

Recognising success, innovation and ethics, fonYou has been selected as a One To Watch

fonYou case study with Google Cloud:
Using AI to make the right offer at the right time for 150 million mobile customers

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Major tier-one African mobile operator selects fonYou's iCarrier solution to accelerate distribution of airtime products and monetize billions of consumer triggered events

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Accelerate your business with automated sales

fonYou unites powerful AI and sales automation processes with modern digital channels to deliver the right offer at the right time for every customer

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Drive mass adoption of digital top-ups

Transform your payments business model through digitization

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Digital transformation is happening

Carriers have a once-in-a-generation opportunity to revitalize their business, make each customer interaction count

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Building the Mobile Carrier of the Future

Turn Your Data Into Gold. Leverage full knowledge of your customers to deliver hyper-personalized products

iCarrier Data

Predict and respond optimally in real-time to customer needs with a platform that leverages machine learning and behavioral analytics

iCarrier Data extracts complex traffic patterns directly from the telecom network and transforms them into new actionable customer insights.

Customer data maps, providing 360-views of all customers

15 Terabytes of customer data processed every day

Cloud-based technology

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iCarrier Pay

Drive mass adoption of digital top-ups across your customer base.

iCarrier Pay is a turnkey solution that enables carriers to migrate customers from cash top-ups to digital top-ups at mass scale, by facilitating customer payments with credit cards, mobile wallets, PayPal and direct debit transactions.

300% increase in digital payment adoption

45% higher average top-up spend

100% control of the customer’s product purchase experience

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iCarrier Credit

The next-generation credit platform that takes a carrier’s financed airtime business to a whole new level.

iCarrier Credit triples the business performance of traditional financed airtime distribution platforms by using state-of-the-art technology, including Deep Learning and Advanced Scoring techniques.

3x greater revenue generation compared to traditional credit platforms

20-25% conversion rate

3-6% ARPU increase

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iCarrier Voice

Unleash all-new voice revenue streams.

iCarrier Voice enables mass automation of voice channel sales using AI and deep predictive analytics. It modernizes the voice vertical as a core business line and generates a new means to drive revenues.

Completion and monetization of 5-10% of previously failed call attempts

15% average conversion rate on in-line call offers

US$0.30 average monetization per call of millions of low-balance completion attempts

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Our carrier partners

What is fonYou?

fonYou was founded in 2006, is headquartered in Barcelona and has offices across the United States, Latin America and Africa

Using AI and micro-analytics, our proprietary iCarrier platform, combined with our telecom market expertise, empowers operators to boost their bottom line while increasing customer experience. The company was founded in 2006, is headquartered in Barcelona and has offices across the United States, Latin America and Africa.

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Reasons why carriers choose fonYou

We understand carriers

We are 100% focused on the mobile industry

Proven track record

Our solutions are tried-and-tested and in production with many tier one operators globally

Fast to market

Forget years or months - we typically deploy within weeks of engagement

Full local support

We deploy a local team of experienced executives to ensure we maximize business results

Joint roadmap

We identify your business challenges and jointly agree on a roadmap of services

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From our News & Blog

VentureBeat

Building the mobile carrier of the future with AI

Mobile carriers don’t have to wait for the future to arrive because they are already sitting on top of a veritable goldmine, says our CEO and co-founder Fernando Nunez-Mendoza. In this article he explains how they can harness the power of AI to become competitive, agile and fully digital businesses that can thrive.

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Intelligent CIO

Egyptian operator deploys AI for unbanked subscribers Egyptian operator deploys AI for unbanked subscribers

fonYou reached an agreement with a mobile operator in Egypt to deploy its iCarrier Data platform for the distribution of hyper-personalized airtime, data bundles and other carrier products.

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IT News Africa

fonYou opens office in Nigeria to deploy mobile money and fintech

In a move that underscores our mission to deliver the right offer to the right customer at the right time, fonYou announced a new office in Nigeria, where more than 30 million new mobile subscribers are expected to come online by 2025.

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ECN Wireless Week

Telcos are Key to Mobile Money Adoption in Latin America

Albrecht von der Recke, founder and COO of fonYou, looks at the role mobile carriers play in promoting greater financial inclusion by offering digital payment solutions in the LatAm region.

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The Fast Mode

Major Tier-1 Operator in Mexico Enables Digital Payment Methods with fonYou

fonYou is working with a major tier-one operator in Mexico to digitize its payment and sales infrastructure using iCarrier Pay. It delivers lower distribution fees compared to traditional cash top-ups, increasing efficiency for its prepaid business operation.

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