The value of AI: are operators missing the big picture?
Albrecht von der Recke, founder and COO of fonYou, takes a look at how the telecoms industry is approaching the vast potential offered by artificial intelligence.
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fonYou case study with Google Cloud:
Using AI to make the right offer at the right time for 150 million mobile customers
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Major tier-one African mobile operator selects fonYou's iCarrier solution to accelerate distribution of airtime products and monetize billions of consumer triggered events
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Accelerate your business with automated sales
fonYou unites powerful AI and sales automation processes with modern digital channels to deliver the right offer at the right time for every customer
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Drive mass adoption of digital top-ups
Transform your payments business model through digitization
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Digital transformation is happening
Carriers have a once-in-a-generation opportunity to revitalize their business, make each customer interaction count
Learn MoreCarriers have a once-in-a-generation opportunity to re-vitalize their growth by monetizing billions of customer events and distributing millions of new top-ups, airtime bundles and smartphones.
To address this challenge and opportunity, fonYou partners with telcos to deploy its iCarrier platform, which includes smart salesbots that assess the customer context, profile and payment capacity to make sure the right offer is presented to the right customer at the right time.
View our solutionsActivate the right service, at the right time, for every single customer
iCarrier
Data
Accelerate sales services through product hyper-personalization
Leverage millions of customer events and deliver uninterrupted access for carriers services
The end-to-end data platform that empowers you to capitalize on customer events and information to optimize the sales of top-ups, bundles and digital subscriptions across up to 15 digital channels
iCarrier
Pay
Drive mass adoption of digital
top-ups
Transform your payment business model through digitization
Your turnkey payment solution that facilitates efficient and timely digital payment adoption at mass scale via a wide range of digital means, including credit/debit cards, digital wallets and PayPal
iCarrier
Voice
Build multiple all-new voice revenue streams
Discover how carriers in markets worldwide are monetizing millions of failed call attempts
A full-service orchestration that powers mass automation of call channel sales using AI and deep customer analytics for the intelligent provision of in-line, real-time voice product offers
Our carrier partners
Who is fonYou?
fonYou was founded in 2006, is headquartered in Barcelona and has offices across the United States, Latin America and Africa
Using AI and micro-analytics, our proprietary iCarrier platform, combined with our telecom market expertise, empowers operators to boost their bottom line while increasing customer experience. The company was founded in 2006, is headquartered in Barcelona and has offices across the United States, Latin America and Africa.
Learn moreReasons why carriers choose fonYou
We understand carriers
We are 100% focused on the mobile industry
Proven track record
Our solutions are tried-and tested and in production with many tier one operators globally
Fast to market
Forget years or months - we typically deploy within weeks of engagement
Full local support
We deploy a local team of experienced executives to ensure we maximize business results
Joint roadmap
We identify your business challenges and jointly agree on a roadmap of services
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