Event Capture
The iCarrier platform looks for relevant real-time “events” on the network
(Big Data)
fonYou brings together AI and sales automation with new digital channels to deliver the right offer at the right time for every customer
Contact UsTo address this challenge and opportunity, fonYou partners with telcos to deploy its iCarrier platform, which includes smart salesbots that assess the customer context, profile and payment capacity to make sure the right offer is presented to the right customer at the right time.
View our solutionsWith an AI-driven, omnichannel solution your subscribers can start using their credit or debit card to top up their accounts, resulting in increased customer ARPU and lower channel costs for every transaction.
Learn moreFrom financed airtime to deferred payments, carriers can open up a world of new financial services for subscribers that run into low balance, maximizing airtime consumption and driving higher customer satisfaction.
Learn moreBoost customer engagement by automating the marketing and delivery of personalized bundles and promotions that your customers will want, based on their profile and context.
Learn moreThe iCarrier platform looks for relevant real-time “events” on the network
(Big Data)
Browsing attempt with insufficient balance
It analyzes the event from the context of the subscriber’s purchase history
(AI and Machine Learning)
It decides on the most suitable available service to offer and generates an offer in real-time, via their preferred channel
(Omnichannel and behavioural Marketing)
200MB data credit
Preferred engagement channel: Facebook Messenger
When the subscriber accepts the offer, the service is delivered to them and the transaction is processed
Monetize millions of customer interactions every day with a double digit conversion rate
Learn moreSee your revenues grow over time and achieve an impressive net contribution to your bottom line
Learn moreSee subscribers spending more and cut channel costs when using digital top-ups
Learn moreUsing AI and micro-analytics, our proprietary iCarrier platform, combined with our telecom market expertise, empowers operators to boost their bottom line while increasing subscriber satisfaction.
The company was founded in 2006, is headquartered in Barcelona and has offices across the United States, Latin America and Africa.
Learn moreWe are 100% focused on the mobile industry
Our solutions are tried-and tested and in production with many tier one operators globally
Forget years or months - we typically deploy within weeks of engagement
We deploy a local team of experienced executives to ensure we maximize business results
We identify your business challenges and jointly agree on a roadmap of services